Essential steps to getting and keeping happy patients
Just read a few reviews online or ask your friends…it’s clear that perceptions on the patient experience are both wide and varied. One person swears you’re the best in the field. Another can’t WAIT to find another practice…and to tell everyone about it. The truth is, not every patient will stick with you for the long…
Patient intake efficiency: 5 strategies
The patient intake process is often a time-consuming and tedious endeavor for both patients and staff, but it doesn’t have to be. Here are 5 strategies to improve patient intake efficiency.
Getting started with telemedicine: What you need to know about delivering care virtually
Telemedicine is a form of delivering medical services online. Others claim it’s telehealth, while still, other specialists prefer the term “virtual medicine.” Regardless of what you call it, telemedicine has become increasingly popular. In fact, according to Harvard Medical School…
How to convert paper records to electronic records
Is your organization struggling to move all of its records and documents online? Although moving paper to electronic records may seem like a challenging task, there are ways you can make this process much more manageable.
Becoming a paperless medical practice? Here’s how to prepare your patients and staff
The ubiquity of computers and mobile devices offers new opportunities to improve the efficiency of patient care, yet many medical practices don’t realize the potential of technology in their practices.
How to use technology to measure and maximize retention
As a healthcare provider, your main goal is to provide patients with access to medical services that can benefit them. It’s not uncommon for new practices and clinics to put much more emphasis on acquiring new patients than engaging old ones.
Is text messaging HIPAA-compliant?
According to The HIPAA Journal, texting specifically “has been shown to help accelerate patient care throughout, reduce the potential for medical errors, increase patient satisfaction, improve clinical outcomes, and significantly reduce costs while ensuring compliance with HIPAA.”
Your free patient reactivation checklist
Managing an increasing number of patients is a common challenge for growing healthcare facilities. It’s easy to lose touch with patients. That’s why employing a good patient reactivation strategy can make a substantial difference in providing quality care and keeping patients engaged.