The patient experience includes every interaction the patient has with your healthcare business. Provide a great experience and they’ll return to you.
The consequences of HIPAA violations can cripple a small business. It’s important to know the most common violations and how to prevent them.
Online communities are a popular way for patients to connect and share information about their health. Should healthcare providers join the conversation?
By improving the design of your office layout, you can optimize your practice to serve more patients and improve customer experience.
The common method of patient intake is archaic, cumbersome and unreliable. The new method (online intake forms) greatly improve the patient experience.
Your patients have certain rights concerning the privacy of their medical information. Here’s everything you need to know about respecting those rights.