Managing an increasing number of patients is a common challenge for growing healthcare facilities. It’s easy to lose touch with patients. That’s why employing a good patient reactivation strategy can make a substantial difference in providing quality care and keeping patients engaged.
Some patients don’t just miss one appointment. Instead, they’re chronically unreliable, and they tend to miss more appointments than they attend. The good news is that they’re probably only a small percentage of your patient base. The bad news is that when they get used to canceling late or not showing up, it can become a habit. Here’s how to reduce cancellations with appointment reminders.
Even one bad patient review can kill your practice’s patient acquisition rate. Learn how to create a patient experience that will generate better reviews – and a better reputation.
Healthcare is constantly evolving—and so is what patients want from their providers. Check out what areas your practice should focus on for 2019.
Many patients feel uneasy going to medical appointments. Click here to learn how practices can help.
Can a chair really impact the way a patient feels about your clinic? Here’s what to know.