As a healthcare provider, your main goal is to provide patients with access to medical services that can benefit them. It’s not uncommon for new practices and clinics to put much more emphasis on acquiring new patients than engaging old ones.
According to The HIPAA Journal, texting specifically “has been shown to help accelerate patient care throughout, reduce the potential for medical errors, increase patient satisfaction, improve clinical outcomes, and significantly reduce costs while ensuring compliance with HIPAA.”
Managing an increasing number of patients is a common challenge for growing healthcare facilities. It’s easy to lose touch with patients. That’s why employing a good patient reactivation strategy can make a substantial difference in providing quality care and keeping patients engaged.
Some patients don’t just miss one appointment. Instead, they’re chronically unreliable, and they tend to miss more appointments than they attend. The good news is that they’re probably only a small percentage of your patient base. The bad news is that when they get used to canceling late or not showing up, it can become a habit. Here’s how to reduce cancellations with appointment reminders.
Fines for HIPAA violations can be severe. Here’s what practices need to know about HIPAA, online forms, and using technology to build a positive patient experience.
Whether you’re just getting started with teletherapy or want to optimize your delivery, we have best practices to get you up and running fast.